Frequently Asked Questions

We service all types of vehicles including cars, small trucks, SUVs, and vans. We also service hybrid and electric vehicles.

Our general service includes draining the old oil, replacing the oil filter, and adding fresh oil to your vehicle. We also perform a top of fluid levels, inflate & rotate tyres, road test the vehicle an inspection of your vehicle to check for any potential issues.

Most Manufacturers are 6 months 10,000kms and a few have moved to 12 months or 15,000kms, whichever occurs first. We recommend 6 months or 10,000kms, however if you wish to stretch it out to 12 months due to low kms, it is still recommended to service once a year, to check the vehicle over for safety reasons.

Immediately stop driving the vehicle to prevent any further damage and organise to get the vehicle towed to a workshop to have the tank drained, cleaned out and filled with the correct fuel type, this will sometimes include changing the fuel filter to.

At Extra Mile, we offer packages for Fleet Customers & anyone who is signed up to Fleet Service Companies. We use Numerous Reputable Suppliers. Get in touch and find out!

We recommend having your brakes checked at least once a year, or more frequently if you notice any issues such as squeaking or grinding noises, reduced responsiveness, or a spongy brake pedal.

No unfortunately we do not, however we do accept Afterpay, Visa & Mastercard.

We use reputable suppliers, who provide 12 months warranty on new parts, for part failure. 

Yes indeed! We will even take photos of issues with your vehicle to include on the quote. We can call and discuss the quotation in detail or even email you a quote for you to look over.

Another yes! You can even have them if you want them! We are happy to provide you with the parts to take home OR show you the parts and then dispose of them.

In most instances, we try our best to recycle all the old components & packing of new components. Including oil, oil filters, tyres & batteries.